Consumer Privacy Resources
Explore how TrustArc can help manage your personal privacy online. Check a company’s certification status, resolve a privacy dispute, learn about advertising preferences, and much more.
TrustArc works closely with a network of global regulatory agencies and privacy organizations to provide resources and services to help you manage your privacy online.
What Does the TRUSTe Seal Mean?
TRUSTe helps businesses that collect or process personal information to demonstrate responsible data collection and processing practices consistent with regulatory expectations and external standards for privacy accountability. If you see a TRUSTe Privacy Seal, the company has met the privacy and data governance management requirements established by TRUSTe or applicable regulatory bodies. The review process helps ensure the business is transparent about what information they collect and how they use the information; the business provides you with control over what information they collect and how they use that information; and the business is accountable to the practices they outline in their privacy notice.
If you have any concerns with the privacy practices of a business that displays a TRUSTe Privacy Seal, or lists TRUSTe as their dispute resolution provider, you can use our Dispute Resolution process for assistance resolving your claim.
Resolve a Privacy Dispute
File a complaint using TRUSTe’s online Dispute Resolution form. You can report violations of posted privacy notices and specific privacy concerns that pertain to TRUSTe clients. We investigate all eligible complaints and mediate solutions between users and our clients.
Find Privacy Program Participants and Services
Search the TRUSTe Directory to see which companies are participating in TRUSTe’s certification or verification programs, or TRUSTe’s Privacy Feedback and Dispute Resolution.
TRUSTe Privacy Program Standards
Review the TRUSTe privacy program standards for our certification and verification programs.
Report a Trademark Violation
To verify if a site is TRUSTe Certified, click on the TRUSTe Seal to ensure it links to an active TRUSTe Validation Page hosted on truste.com. You can also search the Trusted Directory on this page to determine if the site is TRUSTe Certified.
If you locate a site displaying the TRUSTe Seal which does not link to an active TRUSTe Validation Page, or the site is not listed in our Trusted Directory, this is a potential trademark violation and should be reported to TRUSTe immediately. To report the site, please click the link below:
The EU US Privacy Shield
The EU US Privacy Shield Framework was designed by the U.S. Department of Commerce and European Commission to provide companies on both sides of the Atlantic with a mechanism to comply with data protection requirements when transferring personal data from the European Union or Switzerland to the United States in support of transatlantic commerce.
International Privacy Verification
The International Privacy Verification Standard & Seal is designed to help organization continue to demonstrate their commitment to privacy with a third-party verification that aligns with the established EU-US Privacy Shield Principles.