Consumer Information

Consumer data privacy resources & solutions

Explore how TrustArc can help manage your personal privacy online. Check a company’s certification status, resolve a privacy dispute, learn about advertising preferences, and much more.

TrustArc works closely with a network of global regulatory agencies and privacy organizations to provide resources and services to help you manage your consumer privacy online.

What does the TRUSTe seal mean?

TRUSTe helps businesses that collect or process consumer information to demonstrate responsible data collection and processing practices consistent with regulatory expectations and external standards for privacy accountability.

If you have any concerns with the privacy practices of a business that displays a TRUSTe Privacy Seal, or lists TRUSTe as their dispute resolution provider, you can use our Dispute Resolution process for assistance resolving your claim.

Solutions provided by TrustArc

Find privacy program participants and services

Search the TRUSTe Directory to see which companies are participating in TRUSTe’s certification or verification programs, or TRUSTe’s Privacy Feedback and Dispute Resolution.
File a Privacy Dispute (including for sites participating in our Privacy Feedback program)

Learn more about how to file a privacy dispute with our independent dispute resolution service.
TRUSTe privacy program standards

Review the TRUSTe privacy program standards for our certification and verification programs.
Dispute resolution FAQs

File a complaint using TRUSTe’s online Dispute Resolution form. You can report violations of posted privacy notices and specific privacy concerns that pertain to TRUSTe clients. We investigate all eligible complaints and mediate solutions between users and our clients.
Data Privacy Framework (DPF) Program

The Department of Commerce (DOC) developed the EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. Data Privacy Framework, and the Swiss-U.S. Data Privacy Framework in consultation with the European Commission, the UK Government, the Swiss Federal Administration, industry, and other stakeholders to facilitate data transfers to the United States in support of transatlantic commerce.

Consumer data privacy resources & solutions

What does the TRUSTe seal mean?

Solutions provided by TrustArc

Find privacy program participants and services

File a Privacy Dispute (including for sites participating in our Privacy Feedback program)

TRUSTe privacy program standards

Dispute resolution FAQs

Data Privacy Framework (DPF) Program