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TrustArc vs OneTrust

TrustArc vs OneTrust: Which privacy platform is right for you?

Choose a privacy pioneer with a user-friendly platform, predictable pricing, reliable support, end-to-end functionality, in-house expertise, and organizational certifications. TrustArc is purpose-built for privacy teams.

Why do people switch from OneTrust to TrustArc

Privacy focus. Customer focus. Productivity focus.
  • Icon for detailed view of privacy standards and compliance details
    Privacy first, privacy focused

    Consolidate and streamline all your privacy needs — cookie consent, DSRs, vendor risk, AI workflows, compliance and data protection certifications, and more — within a single system. All the features you need and no more.

  • Easy to use

    Get faster onboarding, easier compliance, unified workflows, and intuitive, AI-driven workflows with a platform that thinks and works like privacy and compliance professionals.

  • Safe, AI-powered automation

    Manage privacy with Arc Intelligence, an AI layer that simplifies your day-to-day workflows based on program context and in-house privacy knowledge. Your data is never used to train AI models. No more fragmented case-to-case AI assistance agents.

  • Assurance and certifications

    Get third-party assurance, privacy-specialized support, and government-recognized certifications (including Global CBPR, GDPR, CCPA, DPF, etc.) under one roof. This includes services like dispute resolution and cross-border data transfer mechanisms.

  • Privacy expertise

    Accelerate compliance with embedded, platform-wide privacy expertise with Nymity Research, operational templates, and Arc Intelligence, grounded in 28+ years of privacy expertise

  • World-class services and support

    Avoid tiered support packages, business-hours only customer service, and more. Get dedicated Customer Success, 24/7 support, extensive self-support resources, managed services, and Technical Account Managers.

TrustArc is rated higher

Get the enterprise privacy management software that’s rated higher for ease of use, implementation, and customer support than OneTrust. (313 reviews!)

TrustArc vs OneTrust
Features TrustArc OneTrust

Platform Capabilities

TrustArc provides a unified, AI-enhanced platform that streamlines privacy operations, backed by 28+ years of privacy expertise. TrustArc’s strength lies in intelligent automation, in-house regulatory expertise, and high-quality support for scalable privacy operations, while OneTrust focuses on a security and GRC-centric approach that typically involves more complexity and higher implementation effort.

20+ years of privacy experience

 Yes

28+ years
(Founded 1997)

 No

Founded in 2018

Unified Workspace

 Yes No

Central Evidence Repository

 Yes No

Universal Command Bar

 Yes No

Quick Actions (guided workflows)

 Yes No

Global Regulatory Coverage

 Yes

50,000+ privacy references and laws
1.000+ full text legal analysis

 Partial

95 laws

Unified Settings

 Yes No

AI-Powered Assistance & Automation

 Yes

Comprehensive
Underlying AI layer called Arc Intelligence

 Partial

Fragmented
AI assistance agents (translations, assessment, and breach).

Pre-built Integrations (connectors for apps and data sources)

 Yes

300+ integrations

 Partial

~113 integrations

No-code Integration Builder

 Yes Partial

Limited

Two-way sync and event-based automation

 Yes

No code, prebuilt, integrations with 300+ connectors, a visual recipe builder, and REST-based endpoints for custom logic.

 Partial

Some prebuilt integrations are available, but APIs or custom workflows needed for all other functionality.

Pre-built Integration templates

 Yes No

Enterprise data discovery (PII scanning in databases, etc.)

 Yes

Discovery via partners / API. Data mapping with pre-populated records, AI autofill, and website scanning.

 Partial

Open API availability

 Yes Partial

End-to-End Privacy Use Case Coverage

TrustArc covers the full spectrum of use cases – from cookie consent and DSRs to vendor risk and emerging AI governance, all within one platform.

Compliance program management

 Yes

130+ standards and 20,000+ predefined controls

 Partial

55+ standards

Compliance gap analysis & task tracking

 Yes Partial

Regulatory Updates & Research (built-in legal content)

 Yes

Includes 800+ operational templates

 No

Data inventory mapping & ROPA automation

 Yes Partial

Automated risk analysis (data & processes)

 Yes Partial

Third-party vendor management workflow

 Yes Partial

Continuous vendor monitoring (breach, policy, lawsuit alerts)

 No Partial

Pre-built Risk Assessments (PIA/DPIA, TIAs) and automated workflows

 Yes

Condition logic and scoring

 Partial

Assurance & Support Services

TrustArc provides third-party assurance, privacy-specialized support, and government-recognized certifications in privacy and security. OneTrust focuses only on international security-specific certifications.

Cross-Border Data Transfer Mechanism

 Yes No

Privacy certifications and validations (e.g., Responsible AI, GDPR, CCPA, etc.)

 Yes No

Dispute resolution services

 Yes No

Dedicated Customer Success and Implementation Manager

 Yes Partial

Only with “Signature Success”

Technical Account Manager (for Cookie Consent Manager Advanced)

 Yes No

Privacy Consulting & Managed Services

 Yes No

What Customers Say

We switched to TrustArc from OneTrust because of poor support and an inability to get their cookie tool working on our site. Working with TrustArc has, quite literally, been exactly as we hoped. Our Technical Account Manager has been a big part of our success.

Sean McInnis, Data Protection Officer, New England Journal of Medicine

Even after just a short time with Arc, it is evident that this will be a really useful tool in helping to get new team members up to speed faster and making onboarding smoother…From speeding up vendor onboarding to quickly surfacing what matters most, Arc will help my team and me work smarter.

JaNeen Allen, Senior Manager Privacy/Cybersecurity Compliance at Post Holdings

[OneTrust] Customer support is non-existent – you’re on your own. Implementation was tricky. Plus, you’re required to view 4 hour-long videos just to get started, which is quite overwhelming.

Verified User in Computer Software, G2 Review

Arc offers a glimpse into the future of compliance — thoughtful, efficient, and built for the way privacy teams operate.

Beatrice Botti, SVP, Chief Privacy Officer at DoubleVerify

    Rated #1 on G2

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    Why Companies Made the Switch

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    Want to Switch from OneTrust?

    Migrate in days, not weeks. With our 28+ years of privacy experience and a dedicated implementation team to handle all the heavy lifting. Skip the long implementation times, hours of training videos and focus on what matters most.

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