TrustArc Individual Rights Manager is designed to help companies meet CCPA, GDPR and other compliance requirements, minimize risk and build trust with customers.
The solution enables individuals to easily submit requests about their data, and helps companies to efficiently manage, evaluate and resolve these requests within required timelines. In addition, companies can use the solution to maintain an audit trail that demonstrates accountability and regulatory compliance.
Submit a request button: Deployed on the company website, prompts individual to submit a request
Customizable intake form: Allows individuals to easily submit requests to the company; includes browser language detection capability; provides translation and support for languages other than English
Identity verification: Options available for the level of authentication needed including email verification, verification based on personal information and an advanced solution that uses multiple choice questions to validate identity
Request management portal: Streamlines tracking, responding to and following up on requests and helps ensure that all requests are responded to in a timely manner
Dashboard: Customizable dashboard includes privacy compliance KPIs, regulatory news and insights feed and the ability to monitor open, closed and aging requests
Reporting: Supports request management efforts with visibility into request data, status of requests, dates, etc.
TrustArc Data Inventory Hub: Integration allows companies to easily locate an individual’s data within systems, which speeds up response times
Data Discovery: Solutions help companies to uncover personally identifiable information (PII) across systems and perform on-demand searches for requested customer data to support fulfilling requests
Request management portal enables companies to efficiently manage, review and follow up in required timelines
Submit a request button, deployed on the company website, prompts individual to submit a request
Ability to build custom intake forms; includes translations and supports languages other than English
Supports compliance with laws and regulations (CCPA, GDPR, etc.)
Helps companies avoid fines and other consequences for non-compliance
Creates an audit trail to demonstrate compliance
Fosters transparency and helps build trust with customers
Improves efficiencies and helps companies save costs