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Feeling Trapped? Switch to TrustArc!

Customers of other privacy tech vendors regularly share frustrations of failed implementations, poor support, price hijacking, and incomplete solutions. Experience a partner that delivers without the headaches.

Set yourself free

Receive world-class customer success and support
Choose a vendor who actually responds, listens, and answers. From a dedicated customer success manager and 24/7 platform support team to consulting and technical account management, our holistic portfolio of services can cover all your needs now or in the future!

Let our team do the heavy lifting
When it comes to migrating all of your data, even if it’s in the millions of records, we can easily migrate all of it! It’s effortless and easy with our turnkey replacement solutions, so your team is free to focus on more strategic aspects of your program.

Get real long-term success
Your privacy program journey and tech is important for long-term success and costs. Get real returns on your investments to ensure your compliance and avoid fines. Staying with privacy vendors with non-transparent pricing renewals and incomplete solutions can be a waste of time!

They raised our price by 212% at renewal.

Former OneTrust customer

Remove the headaches

Stop sinking your time and money with poor implementation, price hijacking, and solutions that don’t work.

Consider the (hidden) costs of inaction

  • Beware of bait-and-switch

    Some vendors entice customers with attractive prices during year one, only to bait and switch with high mark-ups in years two and three.

  • Watch for red flags

    Implementation delays are a red flag indicating deeper issues with customer support and success models, slowing you down. A lag in implementation and poor ongoing support can lead to non-compliance and brand erosion.

  • Lacking privacy expertise

    Your privacy program’s health relies not only on tools and tech but expertise to remain compliant with configuration and implementation. Our expert implementation team ensures you’re set up for success!

How migration works

You can seamlessly migrate and modernize your existing program with TrustArc’s platform through strategic planning and full-service import capabilities. The platform can easily ingest your data with tools and processes to remove the heavy lifting from your team!
  • Discovery and scoping

    Our expert Customer Success and Implementation team will help you strategize your onboarding plan. We partner with you every step of the way, drawing from decades of experience in the field and with a team of subject-matter experts.

  • Expert configuration and support

    The TrustArc team can configure the platform to your specifications and provide ongoing support and training with specific onboarding and training sessions, how-to video library, customer webinars, and more.

  • Simplified data transfer

    TrustArc’s platform can easily ingest your data in large batches through our customized widgets and processes, removing any manual processes for your team.

  • Data quality and excellence

    Your existing records for compliance and internal processes are important for audits, so our data migration team takes the utmost care to quality assurance during the extraction and upload process.

Privacy expertise and world-class support

24/7 technical support
Uptime is critical to compliance and productivity! With TrustArc, you are never alone. We provide unlimited technical support access through our 24/7 Global Support Team. Our team can answer all of your questions and help resolve any issue before it impacts your business.

Customer success
Your dedicated Customer Success Manager (CSM) is your strategic day-to-day point of contact who will ensure your ongoing success post-implementation and keep you up-to-date on feature enhancements and new capabilities built to meet your business goals.

Experts & consultants
With over 200 years of experience in operationalizing privacy, our team provides you with a wealth of practical, hands-on knowledge. We’ve worked with every size and shape of company and speak the language of your team, including executives, legal, IT, marketing, sales, and others.

We switched to TrustArc from OneTrust because of poor support and an inability to get their cookie tool working on our site. Working with TrustArc has, quite literally, been exactly as we hoped. Our Technical Account Manager has been a big part of our success.

Sean McInnis, Data Protection Officer, New England Journal of Medicine

TrustArc is pretty darn easy to utilize and their customer support is awesome.

Graeme C., Manager, IT Security and IT Procurement

Great support team, always scheduling calls and helping with implementation and in any problems rising.

Sachin S., Product Data Analyst

    Ready to switch? Join 1500+ customers who choose TrustArc.

    Get in touch

    Related resources

    View all resources
    eBooks

    Sick of Your Bad Privacy Vendor? How and Why Companies Made the Switch

    Upgrade your privacy and data governance program with TrustArc’s holistic solution from turnkey migrations, complete solutions, and world-class customer success. Learn more!
    Webinars and Videos

    Migration to TrustArc: What Your Journey Will Look Like

    Are you looking to move away from your current data privacy vendor and seek alternatives? If that is the case, you might fear the migration process being too heavy and complex. Furthermore, you probably wish to ensure that data is moved accurately, in a timely manner, and without disruption to ongoing privacy operations – rightly so!
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